Tampa,
FL
US
Posted: 09/18/2023
2023-09-18
2023-10-23
Employment Type:
Contract
Job Number: BM990070918
Job Description
Do you have excellent customer service experience? Can you type 15-20 WPM? Do you have Data Entry experience? Are you located in Tampa, FL and able to go onsite? You may be a fit with one of our clients!
Job Responsibilities:
- Managing inbound and outbound calls Collaborating with clients, patients, drivers and translators.
- Maintain appropriate documentation of phone inquiries Continually look for and suggest process improvements Utilize databases and written materials to look up and provide information to telephone inquiries.
- Able and willingness to cross train in other departments.
Job Requirements:
- High school Diploma and 1-2 years of Customer Service experience
- Ability to type 15-20 WPM Ability to work independently, with or without immediate supervision
- Data Entry experience
- Strong critical thinking, organizational and time management skills
#SES1
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