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Customer Service Representative

Des Moines, IA

Posted: 09/25/2023 Employment Type: Contract Job Number: BM807746925

Job Description

Do you have excellent customer service experience? Do you have Data Entry experience? Are you located near Des Moines, IA and able to go onsite for training? You may be a fit with one of our clients! 
Job Responsibilities:
  • Managing inbound and outbound calls
  • Maintain appropriate documentation of phone inquiries
  • Continually look for and suggest process improvements
  • Utilize databases and written materials to look up and provide information to telephone inquiries
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
 
Job Requirements:
  • High school Diploma and 1+ years in call center or customer service experience  
  • Ability to work independently, with or without immediate supervision
  • Data Entry experience 
  • Strong critical thinking, organizational and time management skills
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About Des Moines, IA

Ready to kickstart your career in the vibrant city of Des Moines, Iowa? Here's your chance to join a dynamic workforce in an area known for its unbeatable blend of big-city opportunities and small-town charm. Des Moines, known as the heart of Iowa, boasts a thriving job market, stellar educational institutions, and a rich cultural scene. From the striking Des Moines Art Center to the captivating performances at the Des Moines Community Playhouse, there's always something exciting happening here. Explore the beautifully landscaped Water Works Park or catch a game at the impressive Wells Fargo Arena, home to the Iowa Wolves basketball team. Don't miss out on the chance to make Des Moines your professional playground - browse our job listings today and take the first step towards an exciting career in this exceptional region.