Customer Service Representative

Cleveland, OH 44114

Posted: 09/18/2023 Employment Type: Contract Job Number: BM8401973

Job Description

Do you enjoy providing great Customer Service? Do you have experience working in a call center environment? Are you looking for a remote role? You may be a fit with one of our clients! Job Responsibilities:
  • Answer incoming calls from consumers to assist with any questions from the general public.
  • Maintain documentation of all phone inquiries.
  • Follow communication procedures, guidelines, and policies.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Attend meetings and trainings as requested.

Job Requirements:
  • High School diploma or 1 years of experience
  • Able to communicate effectively and professionally, verbally and in writing.

Payrate: $13/hr 

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