Customer Service Associate

Tampa, FL 33602

Posted: 02/09/2021 Employment Type: Contract Job Number: JD43167717

Job Description

Do you have customer service and inbound call experience? Looking to work from home during COVID? If so, we'd love to to speak with you! We are hiring for a training class starting in early February.


· Maintain a current understanding of all procedures in order to provide well-informed responses to incoming inquiries

· Maintain strict privacy and confidentiality

· Deliver an excellent customer service experience

· Utilize databases and written materials to look up and provide information to telephone inquiries

· Maintain appropriate documentation of phone inquiries


· 6+ months of customer service call center experience required

· Excellent oral and written communication skills

· Computer proficient, including Microsoft Office applications

· Ability to effectively work within established deadlines

· Ability to obtain a government security clearance

· High School Diploma or GED

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