NYC,
NY
US
Posted: 12/07/2023
2023-12-07
2024-01-08
Employment Type:
Contract
Job Number: BM19827601027
Job Description
Are you a US Citizen? Do you have excellent customer service representative skills? Are you fluent in Mandarin and in English? Are you able to make the commute to Manhattan, NY? You may be a fit with one of clients! Job Responsibilities: - Responds to enrollment service calls and helps respond to any questions on the phone.
- Review client’s health care needs and assist clients in choosing a health plan. Educate clients on managed care.
- Educate clients in enrolling and disenrollment forms.
- Review enrollment forms are complete and accurate.
- Process enrollment and disenrollment forms.
- May send emails to clients for follow-up.
Job Requirements:- High school diploma or college degree is required.
- Must be a US Citizen.
- 1+ years in customer service experience or call center environment.
- Written and oral fluency in both Mandarin and English.
- Must be able to type 35 WPM.
Payrate: $17.40/hr
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