Bilingual Client Service Representative - Cantonese


Posted: 12/07/2023 Employment Type: Contract Job Number: BM16232921027

Job Description

Are you a US Citizen? Do you have experience working in a call center environment? Are you fluent in Cantonese and in English? Are you able to make the commute to Manhattan, NY? You may be a fit with one of clients! Job Responsibilities: 
  • Responds to enrollment service calls and helps respond to any questions on the phone.
  • Review client’s health care needs and assist clients in choosing a health plan. Educate clients on managed care.
  • Educate clients in enrolling and disenrollment forms.
  • Review enrollment forms are complete and accurate.
  • Process enrollment and disenrollment forms.
  • May send emails to clients for follow-up.
 Job Requirements:
  • High school diploma or college degree is required.
  • Must be a US Citizen. 
  • 1+ years in customer service experience or call center environment.
  • Written and oral fluency in both Cantonese and English. 
  • Must be able to type 35 WPM.

Payrate: $17.50/hr

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