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Are you skilled in providing excellent customer service to consumers? Do you have experience with inbound and outbound calls in a fast-paced environment? If so, you might be a great fit for this role! We are seeking Client Service Representatives to support the New York Medicaid Choice project. Position is on-site, must be located near Fort Edward, NY. Pay Rate: $16.80/hr
Job Responsibilities: -Answer inbound calls and conduct outreach to assist members with accessing their healthcare services-Provide education to individuals regarding their policy and perform enrollment or policy transfers as needed-Assist members with the enrollment/disenrollment process, reviewing forms for accuracy and completeness-Learn and apply New York Medicaid Choice program knowledge when assisting individuals-Multi-task within various computer programs to maintain up-to-date records and submit daily reports Job Requirements:-High school diploma or equivalent required-Excellent written and oral communication skills-Computer proficient in Microsoft programs including Excel, Power Point, and Word-Customer service experience and/or experience working with the public-Excellent organizational skills with ability to perform comfortably in a fast-paced work environment #SES1
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About Fort Edward, NY
Ready to take the next step in your career? Explore our exciting job opportunities in and around the beautiful Fort Edward, New York area. Nestled in the heart of the picturesque Adirondack Mountains, Fort Edward offers a perfect blend of small-town charm and endless growth opportunities. With its close proximity to the historic Fort Edward landmark, the scenic Hudson River, and the vibrant cultural scene of nearby Saratoga Springs, this region promises a unique work-life balance like no other. Embrace the area's rich history, indulge in local delicacies like apple cider donuts, and take in a show at the renowned Charles R. Wood Theater. Join us in Fort Edward, NY, and discover a rewarding career in a truly enchanting setting.
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