Customer Service Representative

Kansas City, MO

Posted: 03/12/2021 Employment Type: Contract Job Number: JV93474113

Job Description


Do you have customer service and inbound call experience? Looking to work from home? If so, we' d love to to speak with you! We are hiring for upcoming training classes!

This position will be responsible for taking incoming calls from the public, healthcare providers and public health professionals and providing them with health information.

JOB RESPONSIBILITIES:

· Maintain a current understanding of all procedures in order to provide well-informed responses to incoming inquiries

· Maintain strict privacy and confidentiality

· Continually look for and suggest process improvements

· Utilize databases and written materials to look up and provide information to telephone inquiries

· Maintain appropriate documentation of phone inquiries

REQUIREMENTS:

· 6+ months of customer service call center experience required

· Excellent oral and written communication skills

· Computer proficient, including Microsoft Office applications

· Ability to effectively work within established deadlines

· Proven ability to work in a team environment

· High School Diploma or GED

Pay: $13.00 - $18.00 per hour

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Jackson Venditti

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