Job Category: Customer Service
Job Number: 201005
Customer Service Representative (Call Center) position located in Tampa, FL 33634.
Are you are searching for a position were you can utilize your 1-2 years of Customer Service / Call Center skills?
Do you have healthcare or medical experience?
This could be the opportunity for you.
Requirements for Success:
This position may require periodic mandatory overtime.
- Respond to telephone inquiries from members and/or providers
- Provide assistance regarding website registration and navigation
- Documentation of all activities in CRM application
- Written correspondence to customers
- Communicate with other departments as needed
- Achieve performance and quality standards
- High School Diploma or GED