Bilingual Customer Service Representative (Bengali/English)

New York, NY 20190

Posted: 08/12/2024 Employment Type: Contract Job Number: BM730884812

Job Description

Bilingual Customer Service Representative (Bengali/English)  Are you passionate about providing outstanding customer service? Do you thrive in dynamic, fast-paced environments? If you're fluent in Bengali and English with experience in call centers, we have the perfect role for you! Position Overview: As a Bilingual Customer Service Representative, you will be at the heart of our client’s operations, ensuring beneficiaries receive the best possible service. This role involves handling inbound calls related to health care enrollment and assisting clients with their needs in both Bengali and English. Position Type: On call (as needed) Job Responsibilities:
  • Handle calls efficiently, providing responsive service to client inquiries.
  • Assist clients in selecting the most suitable health plans, providing education on managed care.
  • Guide clients through the enrollment and disenrollment process, ensuring all forms are completed accurately.
  • Follow up with clients via email as needed to ensure satisfaction and completion of the enrollment process.
What We Offer:
  • Competitive hourly rate of $18.00 with opportunities for advancement.
  • A vibrant, multicultural work environment in the heart of New York, NY.
  • Comprehensive training and professional development.
Requirements:
  • High school diploma/GED or higher
  • At least 1 year of experience in customer service, preferably in a call center setting.
  • Excellent communication skills in both Bengali and English.
  • Must be computer proficient.
  • Ability to type at a minimum of 35 WPM.

Join Us: If you're looking to make a difference in a role where your bilingual skills are truly valued, we would love to hear from you. Apply today and let's explore how your abilities can meet our clients' needs.
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About New York, NY

Discover exciting job opportunities in the vibrant area around New York, New York! With its iconic skyline, diverse cultural scene, and endless career growth prospects, the Big Apple and its surroundings promise an unparalleled work-life experience. Nestled between Broadway theaters, world-class art galleries like The Metropolitan Museum of Art, and globally renowned cuisine spots in Little Italy and Chinatown, finding your dream job in New York is your gateway to thriving in a city that never sleeps. Embrace the energy of Times Square, catch a game with the Yankees at Yankee Stadium, or unwind in the serenity of Central Park. Explore our job listings today and unlock your potential in the heart of opportunity.